At Labgrownjewels.in we respect the privacy of our customers and are committed to protecting the personal information you share with us when you visit our website Labgrownjewels.in and make purchases of lab-grown diamond jewellery. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

   We collect several types of information to provide and improve our services to you:

   • Personal Information:

     When you create an account, place an order, or contact customer service, we may collect personal details such as:

     • Name

     • Email address

     • Shipping and billing address

     • Phone number

     • Payment information (credit card number, PayPal details, etc.)

     • Date of birth (if needed for age verification)

   • Non-Personal Information:

     This includes information about your device, browsing actions, and patterns, which may include:

     • IP address

     • Browser type and version

     • Device type

     • Operating system

     • Pages visited and how you interact with our Site

2. How We Use Your Information

   We use the information we collect in the following ways:

   • To Process Transactions: To complete your order, process payments, and deliver your lab-grown diamond jewellery.

   • To Improve Our Services: To personalize your shopping experience and improve our website, products, and customer service.

   • To Communicate with You: To send order confirmations, shipping notifications, promotional offers (if you’ve opted in), and respond to customer service inquiries.

   • To Prevent Fraud and Protect Our Website: To maintain the security and integrity of our Site, prevent fraud, and ensure compliance with applicable laws.

   • Marketing and Promotions: We may send you marketing emails and newsletters if you’ve opted to receive them. You can unsubscribe at any time.

3. How We Protect Your Information

   We implement a variety of security measures to maintain the safety of your personal information:

   Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information such as credit card details during transmission.

   Access Control: Only authorized personnel have access to personal data, and they are required to keep it confidential.

   Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Sharing Your Information

   We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our business, such as:

   • Payment Processors: We use third-party payment gateways to process your transactions. These processors may have their own privacy policies, so we encourage you to review them.

   • Shipping Partners: To fulfill orders, we share necessary shipping details with third-party delivery services.

   • Marketing and Analytics Providers: We may use third-party tools (like Google Analytics or email marketing platforms) to analyse website usage and send marketing communications.

   In certain situations, we may be required to disclose your information to comply with legal obligations, such as in response to a court order or government request.

5. Cookies and Tracking Technologies

   We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver targeted advertising. Cookies are small files stored on your device that help us remember your preferences and activity. You can manage cookie preferences through your browser settings.

6. Children’s Privacy

   Our Site is not intended for children under the age of 12, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

7. Changes to This Privacy Policy

   We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

   The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

8. Contact Us

   If you have any questions about this Privacy Policy or how we handle your personal data, please email us at : [email protected]