FAQs

Here are some FAQs that should address your common questions and help understand about lab-grown diamonds and the jewelry products we are offering:

  1. What is a lab-grown diamond?

    A lab-grown diamond is a real diamond that is created in a laboratory using advanced technological processes, such as High Pressure High Temperature (HPHT) or Chemical Vapor Deposition (CVD). It has the same physical, chemical, and optical properties as a natural diamond but is made in a controlled environment. They are chemically and physically identical with the same sparkle and durability.

  2. How are lab-grown diamonds different from natural diamonds?

    The key difference between lab-grown and natural diamonds is their origin. Lab-grown diamonds are made in a lab, while natural diamonds are formed over millions of years deep within the Earth.

  3. Why should I choose a lab-grown diamond?

    Lab-grown diamonds are an ethical, sustainable, and affordable alternative to natural diamonds. They offer the same beauty and quality at a fraction of the cost and have a significantly lower environmental impact.

  4. Are lab-grown diamonds less expensive than natural diamonds?

    Yes, lab-grown diamonds are typically 50-60% less expensive than their natural counterparts, offering you the same quality and appearance for a lower price.

  5. How do I know if a diamond is lab-grown or natural?

    Lab-grown diamonds can be distinguished from natural diamonds through advanced testing, such as spectroscopy. We provide certification and reports for all of our diamonds, confirming whether they are lab-grown.

  6. Are lab-grown diamonds eco-friendly?

    Lab-grown diamonds have a lower environmental impact compared to natural diamonds. They do not require mining, which can cause habitat destruction and pollution. Additionally, many lab-grown diamond companies, including ours, use renewable energy in their production processes.

  7. Do lab-grown diamonds have the same sparkle as natural diamonds?

    Yes! Lab-grown diamonds have the same brilliance, fire, and scintillation as natural diamonds. The sparkle of a diamond depends on its cut, clarity, color, and carat size—properties that are identical in both natural and lab-grown diamonds.

  8. What certification do your lab-grown diamonds have?

    All our lab-grown diamonds come with certification from reputable gemological labs such as IGI (International Gemological Institute) or SGL , which provide detailed reports on the diamond’s cut, color, clarity, and carat weight.

  9. Will my lab-grown diamond lose its value over time?

    Lab-grown diamonds do not appreciate in value like natural diamonds, as they can be created in a lab at any time. However, they still hold value as a beautiful and durable piece of jewelry. Many customers choose lab-grown diamonds for their affordability and quality, rather than for investment purposes.

  10. Can I customize my lab-grown diamond jewelry?

    Yes, we offer a wide range of customization options for our lab-grown diamond jewelry, including custom settings, engravings, and more. Contact our team to discuss your specific design preferences.

  11. Is the jewellery made from lab-grown diamonds durable?

    Yes, lab-grown diamonds are just as durable and hard as natural diamonds, ranking 10 on the Mohs scale of hardness. They are perfect for everyday wear and will retain their beauty for a lifetime.

  12. What types of jewelry do you offer with lab-grown diamonds?

    We offer a variety of jewelry pieces, including engagement rings, wedding bands, earrings, necklaces, bracelets, and more, all featuring high-quality lab-grown diamonds.

  13. How should I care for my lab-grown diamond jewelry?

    Lab-grown diamonds require the same care and cleaning as natural diamonds. We recommend cleaning your jewellery regularly with a mild soap solution and a soft brush. Avoid exposing your jewelry to harsh chemicals and extreme temperatures.

  14. What is your return and exchange policy?

    We offer a no questions asked 7 days return or exchange policy for your peace of mind. Please refer to our detailed returns and exchanges page for more information on eligibility and process.

  15. How long does it take to create and deliver my lab-grown diamond jewelry?

    Our custom lab-grown diamond jewelry typically takes approximately 2-3 weeks from start to finish to craft, depending on the complexity of your design. Once your jewelry is ready, delivery takes around 3-4 working days.

  16. Are the diamonds ethically sourced?

    Yes, all of our lab-grown diamonds are ethically sourced. Since they are created in a lab, they are conflict-free and do not contribute to the ethical concerns associated with traditional diamond mining.

  17. How can I contact customer support?

    Our customer support team is available to assist you with any questions or concerns. You can reach us via email at [email protected] , and we’ll be happy to help.